Supports and Accommodations to Help Peer Supporters Succeed
There are many ways that Research Team Leaders can help Peer Supporters with IDD to succeed in their role. Training and tools to help a peer supporter should be tailored to the individual strengths and areas of need for each peer supporter on a research team. The personal characteristics of a peer supporter and the specific responsibilities they have on a research team will both influence the training and tools that will be most helpful to them. There is an emerging body of literature on peer support that suggests best practices for helping peer supporters. Specifically, literature on inclusive research identifies factors that support key community members’ with IDD involvement in various aspects of the research process. Based on this literature, we have summarized some key supports and accommodations that Research Team Leaders can implement to help peer supporters successfully engage in research.
Individual Supports
The Research Team Lead can identify a specific person to help the peer supporter in their role on the research team. This is often a more experienced person on the research team with or without a disability that provides ongoing support. The literature often identifies this person as peer mentor, professional co-facilitator or co-teacher, or group leader. The support person might work alongside the peer supporter to facilitate groups or activities, provide assistance directly to the peer supporter to enable them to fulfill their role, and/or provide ongoing supervision.
It is important to have consistent and regular supervision for the peer supporter. Supervision of peer supporters provides opportunities to gauge their understanding of and comfort with their role, address potential problems, clarify expectations, and support peer supporter’s self-efficacy. The supervisor and peer supporter can work together to identify areas of needs and supports, strategies, and other accommodations that would benefit the peer supporter (see below).
Environmental Supports and Accommodations
Environmental supports and accommodations focus on aspects of the environment that can be modified or enhanced to support engagement in research. One of the most identified environmental supports is the use of structure and routine. For example, Research Team Leaders can schedule regular meetings with peer supporters to review strategies, answer questions, and provide feedback as one method of providing structure and routine. The research team can meet at the same day and time, and in the same place to establish a familiar learning environment. Other environmental supports include scheduling the optimum length of time for meetings and research activities to complete tasks or cover content without taxing attention or causing cognitive strain. Research Team Leaders can also create meeting rules and expectations that help guide the agenda and participation. It is important to note that while you may establish routines around supervision and group meetings, some peer supporters may benefit from extra time with a supervisor/support person or flexible scheduling.
There are many processes and accommodations that can help peer supporters to fully participate and engage in research activities. Below is a list of non-tangible process types of supports and tangible accommodations identified in the peer support and inclusive research literature.
- Non-Tangible, Process-Oriented Supports
- Intentionally build in opportunities for participation during all stages of the research process
- Practice skills before applying them
- Provide ongoing opportunities for practice/rehearsal, including refresher trainings
- Modify concepts to increase understandability
- Use specific examples: provide concrete examples of abstract concepts, examples of tasks in action, role plays of interpersonal skills
- Provide immediate feedback to the peer supporter about how they are doing
- Slow the pace of instructions
- Increase time for skills training when needed
- Provide positive reinforcement
- Fade assistance during interactions
- Use communication cues (i.e., visual prompts for turn taking)
- Provide specific education or training on different styles of communication
- Provide reminders regarding how to positively approach peers and other coworkers
- Provide emotional support
- Tangible Supports and Accommodations
- Intentionally build in opportunities for participation during all stages of the research process
- Use technology to support communication
- online discussion boards
- synchronous typed/text messaging
- Provide resources or handouts when available (e.g., peer mentor handbook)
- Use tangible tools:
- flowcharts
- checklists
- tip sheets for specific tasks
- sample scripts for specific stages or tasks in the research process
- worksheets
- Provide accessible written materials. Consider:
- font and text size
- color coding
- individualized text
- abbreviated versions of text
- electronic versions of material
- Use visual supports:
- picture schedule
- create word clouds of key concepts
- visual timeline of research project
- list of rules
- overhead projector
- note cards (Post It notes)
- Provide technical support to use technology, for:
- communications (i.e. email, videoconferencing)
- using devices or software for data collection, data entry, and management
- tracking work hours and navigating other workforce management systems
- Tangible employment supports may include:
- adapted timesheets
- written task list
- added breaks
See the Peer Supporter Roles and Strategies page for examples of how worksheets can be used to provide tangible support to a peer supporter as they fulfill their job responsibilities.
Another example included in this Toolkit is the Strengths and Difficulties Checklist, which can provide a structure for identifying effective accommodations to support the employee to meet their job duties.
It is important to ensure that the implementation of any of the supports or accommodations above are guided by the individual peer supporters' needs.
References
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